Jazz Monkey Jr Publish time 2-12-2019 06:40:51

I spoke to support today about the activity not working when trying outdoor cycling. Can anyone try it to see if it records speed/distance. Just take your phone and have a walk around the garden.
Mine just has lines instead of speed/distance so isn't even trying to record GPS info.                                                                        https://www.avforums.com/attachments/imageuploadedbyavforums1431364068-572650-jpg.585616/

norealplan Publish time 2-12-2019 06:40:52

Yeah mined picked up speed fine on outdoor cycle I'm afraid to say mate.

                                                                        https://www.avforums.com/attachments/imageuploadedbyavforums1431373026-185587-jpg.585682/

Jazz Monkey Jr Publish time 2-12-2019 06:40:52

Ok thanks. I've sent the log off to Apple. What phone are you using?

norealplan Publish time 2-12-2019 06:40:53

iPhone 6 Plus running 8.3

Jazz Monkey Jr Publish time 2-12-2019 06:40:54

Same as me. Support said someone else had the same problem. I might try a reset on the watch.

norealplan Publish time 2-12-2019 06:40:54

Yeah I would. Power down both devices. Repair Bluetooth etc.

Have you checked all your settings on your iPhone too? For example motion tracking in location services-system services.

Jazz Monkey Jr Publish time 2-12-2019 06:40:54

It track fine with outdoor walk/run but when you start the outdoor cycle the distance reads 0ft then immediately goes to the lines in the pic above so looks like a bug rather than something serious.
I've reset and having same issue.

Stiggy Publish time 2-12-2019 06:40:55

By 'reset' do you mean, unpair and restore from backup?

Jazz Monkey Jr Publish time 2-12-2019 06:40:55

No. Just normal reset.

Stiggy Publish time 2-12-2019 06:40:56

I had problems with the 'stand' functions, so followed the instructions here.

How to unpair and reset Apple Watch to factory settings | iMore

When you pair the iPhone and the Watch again you can opt to restore the backup that is made during the unpair process.
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