Anyone with Apple Watch issues/problems ask in here

Jazz Monkey Jr

I spoke to support today about the activity not working when trying outdoor cycling. Can anyone try it to see if it records speed/distance. Just take your phone and have a walk around the garden.
Mine just has lines instead of speed/distance so isn't even trying to record GPS info.                                                                       

norealplan

Yeah mined picked up speed fine on outdoor cycle I'm afraid to say mate.

                                                                       

Jazz Monkey Jr

Ok thanks. I've sent the log off to Apple. What phone are you using?

norealplan

iPhone 6 Plus running 8.3

Jazz Monkey Jr

Same as me. Support said someone else had the same problem. I might try a reset on the watch.

norealplan

Yeah I would. Power down both devices. Repair Bluetooth etc.

Have you checked all your settings on your iPhone too? For example motion tracking in location services-system services.

Jazz Monkey Jr

It track fine with outdoor walk/run but when you start the outdoor cycle the distance reads 0ft then immediately goes to the lines in the pic above so looks like a bug rather than something serious.
I've reset and having same issue.

Stiggy

By 'reset' do you mean, unpair and restore from backup?

Jazz Monkey Jr

No. Just normal reset.

Stiggy

I had problems with the 'stand' functions, so followed the instructions here.

How to unpair and reset Apple Watch to factory settings | iMore

When you pair the iPhone and the Watch again you can opt to restore the backup that is made during the unpair process.