carlymart Publish time 26-11-2019 21:18:52

hi just bought a large plug from b&q and fitted it and all is good
i also cut away all the molding on the belkin plug and it is indeed incorrectly wired and the shielding is connected to the earth pin
here is a couple of pictures sorry for the quality taken on my phone
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Flimber Publish time 26-11-2019 21:18:52

So can anyone confirm that Ballicom/Belkin have pulled these 250units due to the possibility of electrical endangerment ?

Mr Incredible Publish time 26-11-2019 21:18:53

I think it's clear the units have been pulled, but I doubt if anyone will admit to the real reason!

It will be interesting to see if Belkin/Ballicom do a total recall of all units sold to be on the safe side. Now that would be telling!

Ianfromnotts Publish time 26-11-2019 21:18:53

Hi Rob have you heard any more on this - all is worryingly quiet for me

Robmgti Publish time 26-11-2019 21:18:53

Same Ian - nothing since last contact. Will give them until tomorrow evening then chase up.

Rob

Mr Incredible Publish time 26-11-2019 21:18:53

Well, Crescent Electronics emailed my daughter saying they had no stock and could not find any either, so the order was cancelled.data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7

Belkin PureAV Home Theater Power Console PF40 surge suppressor

Robmgti Publish time 26-11-2019 21:18:53

Argh just missed a call from a UK number registered to Belkin - no vmail and impossible to get back to the person who called me data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7

Rob

Ianfromnotts Publish time 26-11-2019 21:18:53

Still no response to my emailed query of 05 August

Peridot Publish time 26-11-2019 21:18:54

I emailed Ballicom and Belkin over the weekend.

Ballicom have replied offering to collect the unit and give me a full refund if I wish.

Nothing from Belkin as yet.

Ianfromnotts Publish time 26-11-2019 21:18:54

Ballicom were replying to my emails vitually instantaneously, last week, I was very impressed, and likewise they were very quick to offer to collect and refund but I would rather like to have the units working rather than have a refund so we have left the offer on table whilst I wait for a reposnse from Belkin.

Belkin should be able to supply checked working replacements. After all from the above posts we know not all units are faulty.
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View full version: Belkin PureAV Home Theater Power Console PF40 £38.87