Seriously though @MrSossidge generally when electrical goods like these fail, they fail early. Annoying as it is, I'm sure the next one will be just fine. They do have a very good reputation.
I'm going shipping tomorrow to kit out the kitchen in my new flat and I think a slow cooker will definitely be on the list. I love stew and casserole, but I'm keen to try some other dishes.
I meant a stand-alone 2-3 tier electric steamer. Much cheaper and better coz if you get bored of it just stick it in the graveyard cupboard alongside the toastie maker, blender, spiralizer, nutritional mixer, hostess trolley etc