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Hi guys, I've just received my second Ring Video Doorbell, as I believed the first one to be faulty, but this second one behaves in the same way.
With motion detection off -
Press the doorbell, it rings, 10 seconds later the chime rings.
With motion detection on -
Press the doorbell, 10 seconds later the blue light spins, press it again, the doorbell and chime rings.
I guess this is what has been mentioned, how it goes to sleep? I proposed this theory to the Ring customer service chap and he dismissed it saying it didn't have any kind of 'sleep mode'.
So, it seems like I either leave motion detection on and with alerts and get alerts all day, but record anyone dodgy, or I turn off motion completely and only record people that press the doorbell.
Anyone found a way around this? A little sign next to it saying, 'Press until you hear it ring' perhaps? |
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