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We had just over £700 this quarter, but something weird has happened.
We received a paper statement, which I don't recall getting before - but even stranger is the fact that we received other peoples statements (several of them them) in the same envelope.
This includes their names and addresses, their tariff, generations rates and payments. Looks like a fairly serious data protection breach. I really hope our details haven't been sent to other customers.
NPower have also failed to make the payment for over a week. Usually they pay a few days after the statement is sent.
Any other NPower FIT customers having the same issues? |
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