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No, not at all, ground level management need to find practical ways to motivate staff, a culture of lethargy exists amongst team members, for example what is the point in arriving for work at 730, sitting around for an hr, setting up for a list at 830, commence list at 900, only for staff to then disappear off for a break, this then sets off staff rotation to cover for breaks, what kind of working practice is that, they've just been sat down for an hr.
A recent management meeting, the chair asked the meeting members to sit in silence for a minute and 'Think of a time in their life when they were happy', what is that, what kind of nonsense is that, staff just walk out feeling like they've just been in the twilight zone. Some of the tales would make 'Frank Spencer' proud..
The Francis report highlighted the word 'Fundamentals', Lord Rose highlighted weak management lacking in common sense, it's endemic and will ultimately lead to partial or whole privatisation. Criticism can be used as a tool for positive change and enable improved working practices, but unfortunately the NHS, just defends it's position, pays lip service and carries on regardless.
On a practical level, managers should use appraisals to highlight skill shortages, highlight individual staff progress, ask staff what extra training they would like, rotate staff to different teams to make sure staff are up-to-date and not stagnating, which also means staff can cover and have confidence in their ability, give team members minor responsibilities, reward staff by letting them leave early, allow flexible working rotas, make sure overtime payments are paid on time, make sure staff are presentable and talk in a respectful manner, put those mobiles away, no extended break times during busy periods. People like to highlight 'Rights' again, what about contractual 'Duties'..
My original post was to compare the private sector and the public sector, a brief look shows that private sector pay is far higher than public sector for comparable positons.
As for Zero hrs and min wage, it's my belief that the zero hrs contracts are a market response to min wage regulations... High rates for low skilled work means flexibility during periods of high/low demand has shifted from the employer to the employee, companies cannot now afford to pay staff for periods of downtime.. |
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