Had car accident need some advice please

Foster

you say that but I had the worst experience with AXA, part of the experience was them sending £5000 to someone else that wasn't me.

MrM

Tjays
.. That's why I said a reputable company

To be fair, out of hundreds of thousands of claims a year, every company will cock up every now and again..

Foster

Yep no doubt they will but how they respond to their cockups is what matters.

The whole claim and process was a shambles tbh, I'd never use them again that's for sure.

GalacticaActual

Just seen this as a replacement.

Any opinions?

Used Ford Mondeo Hatchback 2.3 Ghia 5dr in Southend, Essex | Johnsons Of Leigh

LJx

It's a 2.3L petrol, over £300 a year tax, uneconomical probably and it's not even fast

Atavus

I’d probably be looking for a nice ten year old Focus unless you need the larger Mondeo.

GalacticaActual

Still not had anything concrete from the insurance company.
Even though the garage said write off, the ensurer company says it will be a week before i hear officially!
In the mean time i have car i cant drive and no idea whats going to happen to it. These things take far to long!

MrM

That's very poor service, if your insurance company was any good, they'd have told you it's a write off when you reported it, and subsequently  paid you out.

Anything else is just waste.

GalacticaActual

Does it happen that fast  normally then ?

Atavus

No. An approved repairer saying it’s a total loss might do the job, but some will want their assessor to see it and value. Insurance companies vary in how they do this.

Week or two for an offer is not unusual.