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To be fair to the OP, if the workshop indicated or alluded to a full replacement pipe then only fitted a partial one, that is wrong.
I had a car fail MOT at a dealer for three corroded pipes. I instructed them to replace all four since much of the work would be already done (raising the car and subsequent bleeding) and they charged handsomely. When I took the same car for MOT a couple of years later and they failed it on a brake pipe I argued them it had been done "recently" until they showed me. Damn dealers.
As for charging for a complete reel of copper pipe, that is surely a "consumable" in an auto workshop - they might fix half a dozen cars from a reel, are they going to charge all those owners for a complete reel or charge each in proportion to the length actually used? And cutting off 50% over length and charging for that is also wrong, shape it up first then cut close to length (though on a £3.5k bill that alone wouldn't make much odds). |
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