New Garmin smartwatch - Vivoactive HR

KyleS1

I sent an example to Cotswolds using the "solution" provided by Garmin (turn the GPS on!), showing a 1.28 mile walk and under 500 steps were tracked. I must have a really big stride!
If it counted steps properly I absolutely would be keeping it. It's great at everything else, although floors certainly are not accurate. Went up and down my stairs this morning 4 times and it tracked none of them! Currently showing 3 but have done at least 10.

Gazaman

Here you go chaps. Its only a short clip as I've been really busy. Count my steps then notice the updated stepcount after a short delay....
http://vidmg.photobucket.com/albums/v621/gazzaman1/WP_20160714_16_50_37_Pro_zpsd3zkalyc.mp4

KyleS1

Im sure mine is faulty. Cotswolds have washed their hands with it and insisted I had to raise a ticket with Garmin.
Never using them again. Amazon all the way.

Gazaman

Is my video enough to confirm my claims

I have actually noticed that it can take a while for the step count to update. Maybe its a power saving feature???!!
A way I've tested this is to make a note of your step count then go for a walk round for a min or so with your buggy or shopping bag and count your steps....Stop completely, then wait for at least a minute then check the step count compared to when you started.
I've found it to be consistently accurate give or take a few steps.
I Love mine and find it perfect for my needs.

KyleS1

Distance in miles. Using GPS. All one walk...
                                                                                                                                                        

Gazaman

So your either the BFG or something is deffo wrong there. What is it like with day to day step counting without using an app?

KyleS1

I think it is fine. But then I am not actively counting my steps and comparing to the watch. My old fitbit just worked. This for whatever reason, doesn't.
I know it doesn't track floors if I run up them. It only tracks if I walk slowly.

Gazaman

I'll try the walk app on mine later and report back. Have you posted over on the Garmin forums? If not have a look, there may be others in the same boat.
What firmware are u running? I'm using 2.65 which although is still in beta, is pretty solid and i haven't had any issues.
If you don't fancy installing a beta then it's probably worth holding out as I'm guessing there will be a proper release very soon.

KyleS1

I'm running 2.60, but can't see where to update it in the app.

Gazaman

Here you go....https://forums.garmin.com/showthread.php?355184-v?voactive-HR-beta-2-65-is-now-available!