Toshiba Regza 3030 digital channels fault

fdpxfunix

Hi guys

Quick update for this thread.

My ageing 26c3030d stopped working on the DTV tuner on the 18th April. I was seeing exactly the same symptoms as mentioned in previous posts.

Before ringing Toshiba I thought I'd leave the TV on standby for 24 hours and then power it off. Left it off for about an hour and then powered up again.

On power up the DTV tuner is working again! Looks like it updated itself at somepoint in the last 24 hours or so

Hope this works for others.

J.

geoff1946

I have a 37C3030DB with exactly the same problem - no DTV but can watch Freesat through a set top box plugged into HDMI1.  The menus appear but only for a split second.
I phoned Toshiba 0844 856 0730 and spoke with Chris who was excellent, and knew exactly what the problem was.
He is sending me a card which plugs into a slot the size of a credit card slot at the back of the set, right at the bottom.  This will update the software in the DTV board.
I will post again when set is working.
Geoff

geoff1946

Received the card today.  It was rather tricky to insert and you have to switch the TV to DTV to see the "Upgrading" message.
Glad to say the TV is now fully functioning.  Thank you AVForums members.

CADslave

I only found this thread last night and contacted Toshiba this morning, they are sending me the fix.

Just wanted to say a big thanks to this forum as before finding this I had resigned myself to doing without the DVT on the TV (we normally watch TV via a PVR anyway)

AnotherJim

Following the advice on here, I contacted Tosh UK, spoke to a helpful bloke on the tech help desk who arranged for the CF card to be sent out.  following day it arrived, followed simple instructions and 5 mins later all was well.  The card is now sitting in it's reply paid envelope ready for the post tomorrow.

Brilliant service and really much appreciated.

cindy52

Yet another satisfied customer.Thanks to the advice given on this forum I rang Toshiba, the CF card arrived the next day, easy to do and 5mins later I had a working TV again. 10 out of 10 to Toshiba for their customer service, they couldn't have been more helpful.

jude 275

Regza 3030. 5 years old- no digital signal received, menu functions flash up for one second only. all very frustrating! phoned Toshiba support on 08448560730. got strait though to a human being. he has a software patch for me, will be with me in 2 days, it's free. how brilliant is that!!! get in. I thought i would need a new tele- hats off to Toshiba and the lovely competent techy man on the phone. happy girl- although no new tele for me......

Daveoc64

I contacted Toshiba about this last week, got the card within 2 days and the problem is fixed.

Really good service on a TV that's 6 years old.

SmartTVfor Me

I agree, my Toshiba I donated to someone else had this problem. Looked it up on the 'Net and phoned Toshiba. Sent me the card within two days TV was fixed.

DJW1112

Thank the Lord for this forum.

I have this problem and called Toshiba just now - a card with a firmware update will be with me this week!