Huawei P20 / P20 Pro

nilz

Is anyone else having problems claiming the headphones?
My form won't let me select any products to claim.

lisnalee

I can't claim mine yet either as it's only been 1 week from I received the phone, (even though I pre ordered 3 weeks ago) the website says have to wait for 14 days from receipt.

McPhee

Love how that works. "Wait until it's too late to return the handset. Then we'll tell you if you're getting a pair of headphones or not".

porsch1909

My problem is that I pre-ordered with Vodafone and the pre-order email doesn't actually tell me what I pre-ordered!

porsch1909

Just got notice that my claim for the headphones has been validated. Good times

Josimar

How long did you have to wait to hear if your claim has been successful?  I've not heard anything back yet.

porsch1909

I applied Friday afternoon and heard back Monday evening. It says I will get them within 30 days... Hoping for sooner!

nilz

I still haven't heard from them...

daymouse

How has everyone transferred their data from their old phone to their P20?

When I came from iOS to my S8 there was an app that transferred it all wirelessly direct from phone to phone

I've had a Google and all that comes up when transferring from S8 to Huawei is having to connect them both to a computer. Doesn't seem to be a way of doing it directly from the phones.

nilz

Yeah, back up everything on Google. Then you can restore it on the Huawei.