techquest Publish time 2-12-2019 03:09:43

I've just looked at the user manual for your laptop and this is what is says about changing the boot options on startup

Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options.

So it seems you can only do that from F9

serpico77 Publish time 2-12-2019 03:09:43

I am trying to install windows 10 and I’m getting this

techquest Publish time 2-12-2019 03:09:43

Okay now were getting somewhere data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7

Delete the 1st partition, you don't need it anyway.

Then just give me a few moments to get some info ready for you. I now know what the issue is. It is simply down to you using the W10 upgrade process, as in the link I showed you above. This downloads and W10 with an ESD and not a WIM file in its source folder. You need a WIM file not ESD, ESD is for UEFI BIOS and if your BIOS is not UEFI capable then windows will not load, as your 2nd screenshot is telling you.

serpico77 Publish time 2-12-2019 03:09:43

All sorted. Thanks for your help guys

techquest Publish time 2-12-2019 03:09:43

Its good to know you got there and would be helpful to everyone if we knew how.

serpico77 Publish time 2-12-2019 03:09:44

Sorry for late response. I went through Rufus and instead of putting straight onto the USB I created ISO file and then copied that over to the USB stick. It worked fine.
Just took me ages to get my head around it. Thanks all the help

techquest Publish time 2-12-2019 03:09:44

Thanks for letting us all know, its always good for everyone to understand how a problem was resolved.
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View full version: Help needed... HP 255 G6 FREEDOS