Samsung Tab S stuck in download mode. Need help.

edworthy13

Hi, I have a Samsung Tab S version 1. Was offered the Marshmallow update. Clicked install and now all I get is a screen with the Samsung logo flashing. It's trying to start up but is stuck and is doing nothing. Anyone out there know what to do. Could do with a factory reset and would not mind loosing the data as long as it works again. Thanks in advance.

Eagle 123

Hi just do a factory reset press power vol up and home key for a few secs

edworthy13

Hi, Just tried that and comes up with a screen. See picture.

pezley

If you are struggling to get any where, download the samsung smart switch application and run through the restoring of firmware.

Samsung Smart Switch™: Transfer Contacts, Music and More

As you can get to your download screen ( that you posted ) You shouldnt have any issues flashing it and getting it back up and running.

Feel free to message me if you get stuck and need help

edworthy13

Hi, Thank you so much for your help. It did work and is just downloading all the apps. I did loose some stuff but nothing serious. More importantly it is working again. Thanks