|
Yeah, using them was definitely a mistake.
Went to re-reserve it online, but the store is no longer an option to pick for to collect from. Called them again, 20 min on hold this time. First person told me quickly they cannot help me and transferred me to "retail section", I was assured I won't be on hold as "I will just be put through". Another 10 min on hold. I was losing my patience by that time. A guy, who was quite nice and apologetic I must admit, apologised by he wasn't sure why I was transferred to him as he cannot cancel or modify reservations. It like a bad joke this. So I just said, look I will just order it for delivery instead. I would have actually order it for delivery yesterday, as I prefer that than driving 20 miles to pick it up, but yesterday it wasn't an option. Only click and collect was available, today delivery is available somehow.
Anyway, ordered it for delivery. |
|