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Before you throw it against a wall use diskpart from cmd line to see if you can clean and set the drive up in a fresh state. But please follow the steps carefully and make sure you identify and select the external drive correctly.
1. W7 Type command in search bar
2. Click on Command Promt - command window opens
3. Type diskpart Diskpart prompt appears
4. Type list disk press enter, list of disk's appear, disk 0 is your OS disk (probably C drive) do not touch this. if you only have a single drive and your external then the external drive should be disk 1, make sure it is the external drive
5. Type select disk 1 press enter, Disk 1 is now selected, there will be an asterisk * in left hand column noting the drive you are working on
6. Type clean press enter, before you press enter make sure you have selected your external drive
7. Type list disk make sure it's still your external drive that has the asterisk in left hand column
8. Type create primary partition size=2000 note you could create as many partitions as you want here by changing 2000 Mb (2GB) to say 500 MB or 1000 (1GB) etc.
9. Type Select partition 1 press enter
10. Type format FS=NTFS label=Data quick press enter
11. Type assign letter=E press enter, can be any letter except you OS (C) drive
Let us know if the drive responds to Diskpart commands okay or if you need help with doing any of the above. |
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