Help!!

pop80_uk

Help!

I have a computer issue I need your help with please.

Recently my desktop computer on Windows 7 Professional has started to display a pattern of error, and I am not sure why.

Basically every week after starting up two or three times fine and being used all day, they next day you boot it up it hangs on the splash screen (windows loading screen, with a cursor and the blue loading back drop.

So you hard reset the machine and then do into safe mode, do a recovery. Then it starts up fine and works fine for another 3 days, then the same thing happens.

This pattern repeats itself, I have been using it like this for around 3 months now, but I am now fed up as its not right and something must be broken.

Any ideas on what is wrong? and how I fix it?

Thanks in advance!

sparky10

Hi, I had an issue like this about 3 months ago and tried several things but nothing worked, in the end I did a clean install (after backing data up) and that fixed everything, computer is as good as new now.  I meant to say that I still run Windows 7 pro on one of my computers still.

EndlessWaves

How are you recovering it?

DavidG1

I would check the hard drive and RAM for errors.
Run chkdsk from the command prompt, download crystaldiskinfo and run that as well. Finally run Windows memory testing tool, type memory in the start search box and follow the prompts. If no better then check the CMOS battery and replace if low. If no better then check for viruses, consider a clean install. If after a clean install things are no different this would indicate a hardware problem with the motherboard/CPU or PSU.