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What happen to my monitor? (LG 23MP68VQ)

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1-12-2019 22:36:17 Mobile | Show all posts |Read mode
Hi guys,

Does anyone know why there are two black/blue dot on my screen? I bought this monitor last December (less than a month) and they appeared 1 week ago. There is no crash at all and not even a light press or touch.

I have been informed by LG staff that this phenomenon is so called "dark spot". It "must" be caused by external pressure which is non-natural and not covered by their 3 year maintenance policy even though the surface is perfectly smooth and no sign of any damage/scratch/press.

Thank you a lot!
Saxon
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