Visonic Powermax troubleshooting

jbg

Hi I have this wireless system.
I'm used to changing batteries when I get a low battery message.
I got two messages this time
1. low siren battery
2. living room low battery

living room has K985-MCW Wireless sensor
I changed the battery in it but have done nothing about the siren battery yet.

Problem is I now get a tamper alarm message for the living room (as well as the low siren battery message)

I've tried refitting the living room sensor carefully but same message.

Anybody with Visonic wireless experience know what might still be wrong?

I've been quoted £50 call out and £15 to change the siren battery but he wants another £50 for a new sensor if it needs one.

I wondered if there is a simple way of checking if the sensor is gone as I could get a new one and install both things myself.......maybe!

jbg

Edit
just swapped the hall sensor which had no error message with the living room one and back again.
now got tamper alarm message on both of them. unlikely the hall one has just broken so can it be I need to reset the tamper alarm messages somehow?

Ianandanne

There are 2 messages, you can get,         tamper : is an old message, if you reset alarm it will be fine
                                                        tamper open - is a current fault were sensor is open

jbg

Hi thanks for that. It needed the Siren battery changing (low siren battery message)
once that was done The other messages went too.

Cesca

Can anyone help me? The battery needed changing on one of the sensors last year and I was charged 50 quid so when the same thing happened with the upstairs sensor I thought I would do it my self but now I've still got system troubles messages and the amber warning light is still on ? One message saying system jammed! It's a visonic powermax complete

Ianandanne

Delete pir, reinstall, arm and then  disarm

Cesca

Can u give me instructions on how to delete pir and reinstall please

Ianandanne

Do you have installer code?

Cesca

Yes but since I last wrote the amber light has gone off and now saying not ready, when I press the ok button it tells me  back door open (which it isn't) . Not saying system jammed anymore.
Thanks for any suggestions please

nedrob

Hi
I have a Powermax  system that I "inherited" Batteries needed changing in the PIR's, changed the batteries, system said "Ready"  Set the alarm, exited, and after two minutes received a telephone call to say the alarm had gone off at home   ??  I have been unable to find an "engineer mode" for the system in order to change the batteries, so that this did not happen  - can you help please?