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Author: Looney14

RING DOORBELL PRO - can I use a plug? or need transformer?

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1-12-2019 21:18:59 Mobile | Show all posts
I will pass on giving advise on how to install. I have no idea of your competency (nor of your friend who is fairly comfortable with electrics). I would not feel comfortable if someone got hurt, especially as you intend to dabble inside a CU.

You need design your new install, carry out safe isolation, test it with suitable test equipment, certify and then notify your local building control.

Whilst BS7671 is not statutory, Part P Building Regulations are. Most seem to ignore this, but if your friend did electrocute you or a family member, then someone would have some answers to give.

Do yourself a favour and get some more quotes. I don't mean to be offensive, but sometimes the truth can be harsh.
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 Author| 1-12-2019 21:19:00 Mobile | Show all posts
I appreciate that

Would you atleast be able to advise what type
Of doorbell cable is required though?
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 Author| 1-12-2019 21:19:00 Mobile | Show all posts
thanks all for your help!

my friend and i managed to do it all

for anybody in the future that has  no existing doorbell and space on the consumer unit

- 6 amp breaker plus ring's transformer installed on the CU
- used the bypass kit they give too (this regulates it all)
- their support phone number are helpful can send diagrams for install if needed etc
- https://www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwjb6cCI7tzjAhWJme0KHcNuCWAYABADGgJkZw&ohost=www.google.com&cid=CAASEuRoM_1yMVqaMXu7piFLtMKEKg&sig=AOD64_0_8_N8s-dH_IlquazFzQu0DOQDCQ&ctype=46&q=&ved=0ahUKEwjekLuI7tzjAhWFQEEAHSgQBLQQ9aACCEk&adurl=

this was the bell wire i used

had 30 volts on when we tested via his multi meter
need 8-24v it said.

all working well so far
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1-12-2019 21:19:00 Mobile | Show all posts
For anyone interested... Ring now has an official UK power adapter for the Ring Pro.

                                                                                                                                                                                                                                                                                                                                                                                                                                Plug-In Adapter for Ring Video Doorbell Pro                                                                                                        Power your Ring Video Doorbell Pro from a standard UK socket.                                                                                                                                                                                                                                                                                                                en-uk.ring.com
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 Author| 1-12-2019 21:19:00 Mobile | Show all posts
Wow thanks!!

I actually got an electrician to hard wire it to consumer unit just last month this would have Ben lot cheaper lol
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1-12-2019 21:19:00 Mobile | Show all posts
some info on my experience installing a ring pro - replaced a wired doorbell - home built 1980

just got my Ring Pro working after several hours of struggling with it.
I bought a ring 1 on prime day last year.....after researching i returned it to Ring plus paid another $99 for Ring Prodecided to upgrade my doorbell transformer before starting based on research- original was 40 years old - hard to find in a basement joist, easy to replace $20.didn't know that DC doorbell chimes are not compatible - not in any literature in the Pro box - so when i hooked up everything my chimes rang continuously.did some research and called Ring Cust Support and based on their advice bought a digital chime on the approved list - Hampton Bay from Home Depot $45.installed and it chimed continuously, no straight answers from Ring Customer support except to ask me to send them pics of my wires.....i realize that would be a waste of time.Returned the new 'Ring compatible' doorbell and bought a Ring Chime - have to plug it in but i figured it would would work best with the pro.Ring Customer support gave me bypass instructions that did not work / did not make sense / could tell they were basically reading a script.Ring Customer support after 5 calls and 5 strikeouts is limited in their ability so i had to just do some trial and error.I hooked up my old doorbell and wired it the same as before - put the ring power pack on the doorbell - not on the transformer, did not do any bypass stuff they recommend, however i did not put the diode that was used for my old doorbell button back on the ring pro.After 8 hours all together i got everything to work - its not easy but i guess every house is different - doesn't help when cust service can't tell you why the approved doorbells ring continuously.so i have a new Ring Pro, new transformer, new Ring Chime - video seems really clear, so far so good....hopefully this will help someone else.
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