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Visonic Fob Remote Blue light error

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1-12-2019 21:18:29 Mobile | Show all posts |Read mode
Hi All,

I have a Visonic Powermaster system with the rectangular fobs / remotes with 4 buttons.  When I was out a few weeks ago and came back home, the fob stopped working and all 4 buttons are permanently lit up blue.

I've changed the battery and all 4 blue lights still remain on - is this remote completely broken or is there some way to reset the fob?

many thanks for any suggestions.
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1-12-2019 21:18:30 Mobile | Show all posts
have you tried deleting and renrolling?
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 Author| 1-12-2019 21:18:31 Mobile | Show all posts
hi - yes i've deleted from the system, the blue lights still remained on, so I had to manually re-enrol by inputting the ID of the fob, but still no change
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1-12-2019 21:18:32 Mobile | Show all posts
sounds faulty to me..
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