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The trouble with online advice is that it's usually coming from people to whom it is second nature, but to a novice is all gobbledygook!
What the guys are saying is that the MF amp supports both balanced and unbalanced connections (I think). You currently use the balanced connections and state that an Output port isn't working which is why, you think, you're not getting stereo through your speakers.
What has been suggested as an alternative is to use the unbalanced connections (RCA leads, one red and one white). It may not sound as good as balanced but at least it should work. They usually look like this:
AmazonBasics 2-Male to 2-Male RCA Audio Cable - 1.22: Amazon.co.uk: Electronics Free delivery and returns on eligible orders. Buy AmazonBasics 2-Male to 2-Male RCA Audio Cable - 1.22 meters at Amazon UK. www.amazon.co.uk
It's up to you what you do, but I would recommend that you try my advice in Post #12 and/or get hold of some RCA leads. It would certainly be a lot cheaper than getting it checked out, but if you can afford it then it's a good option. As @gibbsy says, see if you can take all your kit in with you so they can connect everything up and see where the problem is along the signal path.
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