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Just got a new phone on contract at £42 a month, but after getting first bill from o2 it's £58! Long story short I missed something in the small print but after talking to o2 direct they said I can cancel the contract free within 14 days. Same deal with the online supplier as long as I send everything back to them which I plan on doing monday recorded delivery.
I will be contacting the supplier tomorrow and explaining the bill wasn't as I signed up for and wish to cancel as I am in the 14 day period. Looking up online reviews of said company, they sometimes try to claim phones are received back damaged to get money from you, as it's in grace period and I will video record the fact the phone is still mint and new there's nothing they can do, but should I cancel my contract with o2 before contacting the supplier, or risk doing it all through them? |
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