PS4 PRO and Samsung KS8000

weavesno1

Major issues tonight screen keeps cutting out as though someone's removing the HDMI from the TV or the PS4 PRO. Totally unplayable.
Anybody any ideas. Could boost mode on the PRO be the problem??

raduv1

Has there been a recent firmware update on the KS ? I know the 4.50 is out on the pro but my JS yesterday had a firmware update, maybe the KS had one as well ?

weavesno1

Forgot to update the thread the power lead to the ps4 had come loose so must of been that was causing the issue. Damn women and their dusting.

weavesno1

Anyway I'm taking what I said about my missus and her dusting  back. It's started playing up again after two nights of no issues it's started the blank screen again. Intermittent with no set pattern. Could boost mode be the issue or is there another setting I'm missing ??

jay_brown55

Try powering down the PS4 instead of using standby. This sorted my blank screen issues. General feeling is it's a HDCP handshake problem.
Also just read elsewhere that going into the Pro service menu and switching HDCP to 1.4 helps. Have't tried it myself.

weavesno1

Thanks for the reply Jay. I can't change HDCP to 1.4 I can only enable HDCP or disable it. Also I always power down the PS4 never left it in standby yet.

jay_brown55

The HDCP option is in the safe-mode boot menu.
I started getting drop-outs again yesterday on Horizon ZD. I switched to HDCP 1.4 and it made no difference!
Also tried powering on and off. That made no difference.
Then it settled down after an hour and didn't drop once.
Beats me what the solution is. Seems to be totally random and uncontrollable.

weavesno1

Really annoys me and like you have said mine calmed down again and didn't do it then today 6 times in a bout 2 minutes.

TheHighFlyingBirds

Can you try some other hdmi cables?

weavesno1

Typically not had an issue for 2 nights.