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Well if my experience is anything to go by, it's a good thing their scrappage deal has finished
Ordered Speakers on the 11th April
Sent scrappage Item on the 13th
Scrappage Item received on the 15th
No update on order until 21st (Multiple attempts to contact Kronos with little success in between times)
Was told on 21st, speakers no longer available, was offered some no mark brand speakers at approx the same cost or refund which I took
Radio silence until the 26th, to be told refund was being processed but could take up to 10 days
Waited until 9th May, still no refund, had to raise Paypal Dispute, got refunded same day
So all in all, wasted nearly a month and ended up £12 out of pocket for sending the trade in parts to Kronos
Avoid |
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