Used Rakuten a few times to buy some games and have to say majority of time the items weren't great, if the cases went smashed up the disks were scratched!
Just been using Amazon/Ebay until I can find something new.
Play.com used to be great in the early days of DVD. Could get those early region 1s.
One of the first places to get movies after I moved on from Ken Cranes Laser disks.