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Concept 2 Is This Noise Normal?

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26-11-2019 05:35:38 Mobile | Show all posts |Read mode
Hi I got my concept 2 yesterday (brand new) and it seems to be making a louder noise than I expected when rowing. I don't mean the wind noise that's fine but the chain is loud. I have made a short video please could you guys take a quick look and advise whether I need to send it back?

PLEASE do not comment on technique I know its poor but I wanted to do a really quick video (my 5 yr old was filming) so didn't want to properly get in the straps etc. This is not how I usually row!

Thanks
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26-11-2019 05:35:39 Mobile | Show all posts
The whirring sound is normal, the chain sound definitely isn't.
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 Author| 26-11-2019 05:35:40 Mobile | Show all posts
thank you that's what I thought
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26-11-2019 05:35:41 Mobile | Show all posts
I agree, used many concept rowers and I've never heard a chain like that.
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26-11-2019 05:35:42 Mobile | Show all posts
Definitely not normal! Did you get it sorted?
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 Author| 26-11-2019 05:35:43 Mobile | Show all posts
Yes sent it back. Haven't got a replacement yet but amazon customer service spot on to be fair
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