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I can see this rapidly turning into a farce. Here’s an update . . .
The car was taken to a compound yesterday afternoon. Insurance company called me last night informing me their repair network would be in touch in the morning. Sure enough, they called me this morning. All well and good. At this point we could do with some Laurel and Hardy music . . .
When I spoke to the insurance company’s middle man this morning, I told them where I’d like the car to go for repair. That was sorted and I was told I’d get a call from the garage within an hour. An hour came and went. I called the middle man again, just to be asked who I’d like the car to be sent to for repair. Umm - okayyyy. I told them once again and they said, you guessed it, that I’d get a call from them within an hour. Again, an hour passed by.
I then tried calling the garage that it’s being repaired at. The young girl that I spoke to seemingly didn’t know what the hell was going on, and then informed me their system was down. How convenient, I thought. Back on the phone to insurance middle man. I was told the garage had definitely been informed and that they were going to send another email instructing them to pick up the car.
*Hits replay on Laurel and Hardy music*
4.30pm came and went. I knew the garage closed at 5.30pm, so I called them again. Once again, the young woman informed me their system was down and could I contact the insurer’s middle man for an update. At this point I’d run out of toothpicks to stick into my eyes, but I called them.
This time, I was informed the garage had informed them 20 minutes ago that they’d accepted the job. Funny that, given their system was supposedly down. Insurance middle man then informed me that the car was being picked up by them first thing in the morning. We shall see. In any case, the longer the car is left with petrol in the engine, the more it’ll cost the insurance company to repair. You couldn’t make it up.
*Leaves Laurel and Hardy music playing on a loop, for your amusement* |
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