Sales technique?

jefflad

I’m currently in the market for a new car and have made some direct enquiries to some local dealers. One of those dealers got very close to a deal but I held my ground on monthly payment and they advised they couldn’t meet it. We ended negotiations as such and I continued my hunt.

However, this morning I received an email from the dealership thanking me for buying the car and a handover date will be forthcoming in a couple of days.

I should add no payment or details for finance were exchanged. I know the email isn’t correct and I haven’t been in touch regarding the emai. I feel it’s some sort of gimmick to get me into engaging a conversation on the back of the email but I’m unsure if this is the case or it’s something else. Has anyone else ever encountered such a technique and am I correct as some sort of sales technique?

rousetafarian

This isn’t selling, it’s a pathetic attempt at a presumptive close. At the worst it will encourage you or others to pick the phone up to query it and try to lure you back in.

jefflad

Yeah, I just don’t understand why he doesn’t ring and ask if I’ve changed my mind... strange approach.

nvingo

If you've not signed anything that purports to be an order - and you couldn't have if you've paid no deposit - good luck on them trying to make you pay for it when it's delivered

Bl4ckGryph0n

it could just be a 'simple' data breach and you received the details intended for another customer. It really wouldn't surprise me.