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My wife's car - it's a 2011 face-lift model, 2.1 4-cyl turbo diesel, 7-speed automatic, 43,000 miles, main dealer serviced from new, bought it late October 2014 with about 27,000 miles on it, with (fortunately) 12 months M-B used warranty.
Nice car, everything fine until driving to S of France in August this year, when the auto box developed a fault - wouldn't change up higher than first gear. Contacted M-B who had it low-loadered to an M-B dealer in Chantilly, just north of Paris. They fitted a new auto box control unit, cost 1,400 Euros fitted, and with taxis, hotels etc the total cost was about £1,300, and 5 days of our holiday lost. M-B reimbursed me under the warranty. This fault may or may not be relevant, of course.
Seemed fine until about a month ago, when every now and then it would feel as if you were driving with the hand-brake on, massive loss of power, and struggling to reach 70 mph. Happened 2 or 3 times, but intermittently, and stopping and re-starting the engine seemed to clear it - until the next time. While it was showing the fault it wouldn't rev higher than 3,000 rpm in neutral, even on full throttle. When it's working properly, will rev up to the red line as easy as pie.
Then it started happening more frequently, and with the warranty expiring on 28 October I booked it in to the local M-B main dealer on 22 October. They had it just for the day, phoned to say the exhaust back pressure sensor was showing a fault, they had a spare sensor in stock, so they changed the sensor (!) and said it was now fine. We collected it that afternoon.
We had only gone about 300 yards when my wife flashed me to stop, and she said it was just the same as it was before - no power! So we swapped cars and I took the Merc straight back to the dealer while she carried on home. The technician took me for a spin and he could tell straight away (luckily) that there was something seriously amiss with power output. He asked whether there had been any on-screen messages, which there hadn't, and he was clearly a bit flummoxed.
So we returned to the garage and he asked if they could hang on to it, as it might be temperature-dependent. OK, no problem.
It was eight days before the car was ready for collection - that was last Friday, 28 October. They had apparently been awaiting advice from M-B UK, or Germany, on how to solve the problem. The eventual diagnosis was an intermittently shorting wire under the car, which they had replaced and "all was well". Drove home, everything did indeed appear to be well.
Didn't use the car on Saturday. On Sunday (1 November) my wife visited her parents in Salford (about 35 miles from here). Outward journey, no problem, return journey - you guessed it, no power. She was even embarrassed at a set of lights by an elderly lady driving a Citroen Picasso, that's how bad it is when the power just isn't there.
Back to the dealer this morning, they must be sick of the sight of me. It's booked in for tomorrow morning (3 November).
Any of you guys any idea of what it might be? I'm flummoxed too |
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