Really miffed at a garage today

Ste7en

We took our car to get new rear brake pads and discs fitted earlier today.

When we went back and started the car up the dashcam alerted us with a "Memory card not inserted".
I looked and it had been ejected, it was sticking out of the back of the dashcam.

My wife rang the garage (I was driving, in standstill traffic) and she asked why they had ejected the memory card.

"For privacy" was the reply. Now, I'm fuming. Could they not have just switched the bloody thing off?

Now when I look at the 'live view' it is all blocky and there are thick green bands on it.

I've checked the footage and it is recording fine. It is just the live view that has screwed up. I think some clown mashed the buttons and tried to turn it off before they gave it a road test after fitting the pads / discs. You can see them working on it in the garage but there is no footage of any road test.

Has anyone come across this issue before (with the 'live view')? I'm hoping to get it resolved soon as it should still be under warranty.

Treboeth

Why would they need to disable it for privacy?
Personally I wouldn`t use them again, unless you gave permission they shouldn`t be messing around with it, I think I`d be checking for excess wear on tyres etc as it sounds like someone has been road testing your car a little excessively.
I am a bit paranoid BTW

Ste7en

Someone on another forum has said it is because of GDPR. Apparently if they are in the garage talking to customers on the phone etc. But all the garage footage was intact. They ejected the memory card when they done a test drive.

Never thought about the tyres. I'll get them checked.

Ste7en

Well, I've just checked on another phone and the 'live view' looks fine.

I'm confused...

oldfart

Another example of our Snow Flake Sensitive generation fooled by Liberal minded activists.

Ste7en

I agree. If you're doing something you don't want to be filmed doing. Don't do it.

mjn

BMW unplugged my dashcam when they worked on my car, but once out of the workshop was enabled again.

Kurokage

The driver on the test drive probably didn't want to incriminated him/herself.
I've seen this happen, a friend of mine took his car in for a service and the vehicle was kept over night. I saw the salesperson hammering it round the local village that night.

gibbo52

I think it's right that dashcams should be turned off when in a garage, it's not a public place and I wouldn't want to be filmed while I'm working.

Ste7en

As I said. Dashcam was working in the garage, it was disabled during the road test.