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Can't update Hannspree Tablet

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2-12-2019 05:55:26 Mobile | Show all posts |Read mode
I'm trying to to run a system update from Android (the tablet is running 4.2 and prompted me that an update was available.

However, when I try and start the process it reports "HSP OTA Manager has stopped" and I can only tap OK to quit.

Does anyone know what I can try to resolve this problem or work around it? I did a Factory Reset from Settings but that didn't help.

Thanks
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 Author| 2-12-2019 05:55:27 Mobile | Show all posts
Anyone?
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2-12-2019 05:55:27 Mobile | Show all posts
I can't help but interested in any information as I am in the same situation.

I have a hannspree SN1AT74
OS Android 4.2.1

The device states that an update is available but the error "HSP OTA Manager has stopped" pings up and the update does not start.
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 Author| 2-12-2019 05:55:28 Mobile | Show all posts
Yep, same model here!!
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