edworthy13 Publish time 2-12-2019 06:01:48

Samsung Tab S stuck in download mode. Need help.

Hi, I have a Samsung Tab S version 1. Was offered the Marshmallow update. Clicked install and now all I get is a screen with the Samsung logo flashing. It's trying to start up but is stuck and is doing nothing. Anyone out there know what to do. Could do with a factory reset and would not mind loosing the data as long as it works again. Thanks in advance.

Eagle 123 Publish time 2-12-2019 06:01:49

Hi just do a factory reset press power vol up and home key for a few secs

edworthy13 Publish time 2-12-2019 06:01:50

Hi, Just tried that and comes up with a screen. See picture.

pezley Publish time 2-12-2019 06:01:51

If you are struggling to get any where, download the samsung smart switch application and run through the restoring of firmware.

Samsung Smart Switchâ„¢: Transfer Contacts, Music and More

As you can get to your download screen ( that you posted ) You shouldnt have any issues flashing it and getting it back up and running.

Feel free to message me if you get stuck and need help

edworthy13 Publish time 2-12-2019 06:01:52

Hi, Thank you so much for your help. It did work and is just downloading all the apps. I did loose some stuff but nothing serious. More importantly it is working again. Thanks
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