mstevens Publish time 2-12-2019 03:49:37

Unable to install a new Sapphire Radeon NITRO+ RX 580 8GB GDDR5 (UEFI)

I've just purchased a new Sapphire Radeon NITRORX 580 8GB GDDR5 (UEFI) graphics card for my HP Pavillion Elite (HPE-599UK).
All i get is just a blank screen although led and fans are working on the Graphics Card.
I have also tried to switch the Bios on the card but still the same (it is supposed to support both Legacy and UEFI but just a blank screen !!!)
I'm also using a new EVGA 500W psu.

These are my specs:

Graphics Card (New): Sapphire Radeon NITRORX 580 8GB GDDR5 (UEFI) graphics card

PC : HP Pavillion Elite (HPE-599UK)
Motherboard: Pegatron 2AB6 Version 1.04
Bios: AMI7.15
OS: Windows 10 64bit

Please help!!!

Thanks Mike

Backspace Publish time 2-12-2019 03:49:38

Does your card need a power cable to it?

mstevens Publish time 2-12-2019 03:49:39

Yes power cable attached

Backspace Publish time 2-12-2019 03:49:40

Upon further research it seems that your motherboard has some problems with video cards so it's beyond me. Sorry.

Unreliable Publish time 2-12-2019 03:49:41

Have you checked to the onbaord display outs?
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