Sky Protect any good? Sky Protect vs AppleCare+

gigglybear

I am new to iPhone, having got an XR on Prime Day. I was going to get Apple Care  but it doesn't seem that great, especially given the price of £149. It only extends the warranty by an extra year. The main benefit is that covers accidental damage, which is a bit of gamble really. For example, My iPod touch 2ndGen is still going strong and it’s 11 years old (Although appreciate that the XR is more fragile than an iPod).

Sky Protect covers SkyQ box plus two other mobile devices. Apple Care  requires the plan to be purchased within 60 days of getting an iPhone. However, there’s no such requirement with Sky Protect, you just need to wait 30 days after signing up before submitting a claim. So if you never break your phone, just don’t sign up and you won’t pay a penny.

Anyone had any experiences with Sky Protect. Would you recommend it over Apple Care

Googling around, I see lots of negative comments about Sky Protect for it's Sky Q coverage (mainly because the Sky Q box is covered by Sky already, as you only rent the box so insurance for it is unnecessary), but I haven't seen anything about how they handle phones. I would love to hear some opinions. Thanks!

rousetafarian

Welcome to the forums

outoftheknow

I think you may be wandering into dodgy territory there. I think those conditions are usually to exclude claims in the first 30 days for events that occur in those 30 days. Events before the date of signing wouldn’t be covered as you didn’t have insurance until you signed.

Depends on the exact wording of course but I would think you sign ASAP so the 30 days cover exclusion (which is what that condition normally means! is out of the way.

gigglybear

Thanks, that's another dodgy thing about Sky Protect. The contract is quite vague and also a lot of the things the sale reps say tend to be barely and vaguely alluded to rather than explicitly confirmed. So they certainly would have grounds to refuse a claim.

Still, after doing more research, I don't think Apple Care  is worth at all. Perhaps if a person is accident-prone, then maybe. But given that iPhones are generally well built, the chance of needing to make a claim (for the non-accident-prone) is very slim. If it was a three-year warranty then fair enough, but 2 years is too little, especially as you already get a 1-year warranty (for non-accidents) anyway.