Problems with USB Ports

John7

So, are the R/H USB ports now working?

laserbeam

The USB port on the R/H will not work whatever I plug into it and the single USB port on the L/H side works for everything apart from the mouse and that mouse works in both USB ports on the R/H side.

laserbeam

I should have said 2 USB ports out of 3 on the R/H side work fine but the third port will not work with anything

laserbeam

I just checked as my wife has two mice that she uses so I tried them both in the L/H USB port and one worked and one did not so I swapped mine which did not work with my wifes which did work.And mine works in either her laptop or small notepad.So have four mice and only one works in the L/H port.Very strange

John7

I would suggest uninstalling all the usb devices......

Control panel/system/device manager.

Unplug everything connected to all USB ports. Then find all usb devices/controllers in device manager and uninstall them.

Shut down the computer, remove all power (disconnect mains and take out battery) and then re-boot after reinstalling battery and power connections. Windows will install the usb controllers again.

Try plugging in your usb devices one at a time again Windows will install the drivers. See how that goes.

laserbeam

Hi John I have just gone into Control Panel but there is nothing for device manager so I entered device manager in the search programs and files and got the following when I clicked on Universal Serial Bus Controllers.What do I need to uninstall.There is nothing plugged into the USB ports.

John7

For future info. it's Control Panel -> System -> Device Manager

Uninstall everything that you can in universal serial bus controllers. Windows should reload everything on reboot and when individual devices are plugged in (assume you are running Win 10)?

If not, you may need driver disks for some USB devices which normally need to be run BEFORE PLUGGING IN THE DEVICE.

laserbeam

When I go into control panel there is no tab for System.My OS is Windows 7 if it helps

MarkE19

Do you have Control Panel set to 'Category' view? If so change it to Small (or large) icon view and you should see the System option
                                                                               

Mark.

laserbeam

There is now nothing plugged into the USB ports and I am in Device Manager and can see the following.Generic USB Hub x2
Intel(r)6 series/200 series chipset family USB enhanced host controller-1c26
"       "                        "                "                             "                    -1c2d
USB Composite Device
USB Route Hub    x2

x2 means there are two lines of this      It is not part of the description

Can  you advice further
Thanks