Family Man Publish time 2-12-2019 23:08:54

Sky Q Mini box interferring with PS4?

Hi,

I think that a Sky Q mini box is interfering with my PS4 pro.We have a virgin internet router and the PS4 generally runs fine, but I have noticed that it now starts lagging occasionally which I believe is being caused when a nearby Sky Q mini is turned.

Any thoughts how I can avoid this would be appreciated.

Family Man Publish time 2-12-2019 23:08:55

I'll have a play with thesettings tonight, I'll separately try turning off 2.4GHz settings on the sky and PS4 and see if that helps...

next010 Publish time 2-12-2019 23:08:56

It's possible the router has a QoS (quality of service) system which attempts to prioritize traffic, this can be counter productive. You would have to login to the router to disable this feature.

The Sky Q Mini (I do not own one) from a quick Google seems to stream video from the main Sky box over the local network, the Mini may be saturating the WiFi bandwidth, switching the PS4 Pro or Sky Q Mini to 5Ghz or ethernet may help.

Family Man Publish time 2-12-2019 23:08:56

Here's an update.Turning off 2.4GHz settings on the PS4 didn't help.Turning off 2.4GHz settings on the sky seemed to stop the picture glitching but unfortunately there was still a lot of distortion on the Bluetooth headphones.

Essentially we have resolved the issue with the picture but I am still unable to use the sky box at the same time as the PS4 due to the interference with the headphones.

Any further thoughts would be greatly appreciated.
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