sledger1uk Publish time 2-12-2019 23:00:34

so gone back to main menu then hit disc manage which displays with 3 optionsso hit "refresh" nothing happened so then hit "hardisc intl" where I got formatting will erase all data and hit OK got last screen shot "find New HDD SatA1"but still does not record.

maf1970 Publish time 2-12-2019 23:00:36

The details under config are just the standard system settings. Not what you are looking for.

The second picture I think gives the answer. It shows no capacity and status is exception. This would suggest the drive has failed. You could try the remove HDD button and then go back to the main menu and redo it all and see if it will find the drive.
If not then I would say the drive has failed. data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7Replacement drives are not expensive and it could be an easy replacement. You could, of course, try the people you bought it from but I wouldn't hold your breath there.//static.avforums.com/styles/avf/smilies/facepalm.gif

sledger1uk Publish time 2-12-2019 23:00:37

thanks again for that   I have just been onto E bay live chat asking themto get XVimto respond as No reply to 5 reminders.I sent a random message to XVim from somebody else's E bay account querying the 3 year warranty procedure and got a rapidresponse from them and posted this responseback to XVim with my issues but again its been ignored. Maybe I should set up a separate XVim warning post on here about XVim being mute and nothonouring operational issues.Problem I have isif I Interfere with it they will claim Guarantee Void so in catch 22 until and if they ever respond.I note they are also selling on Amazon who I have never used

Sentto XVim 26 Nov 2019
Hi againI have sent you numerous requestsfor help in resolving the Warning sign displayed with zero response as outlined in this string below. This item is still under your 3 year guarantee so please either give me a clear remedial response so I can try and get this operatingor sent me the return shipping label in accordance with your reply sent today to a independent person concerning your 3 year guaranteeas in red italics . Hello friend, our system are all test well before shipping, if there is any issue with the system ,we will try our best to resolve for you,and if you need return it in case,we will provide return shippng lable to you ,then you can return it to our After-sales in UK ,so please don't worry,thanks.
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