mstevens Publish time 2-12-2019 03:50:01

Yes onboard gpu is dvi (no vga) and am using a new dvi cable (no adapter).
The dvi cable must be ok as it works with the onboard gpu.

The new gpu has dvi and hdmi ports and have tried on two different hd monitors.

mstevens Publish time 2-12-2019 03:50:01

I have also tried with hdmi on the new GPU.

mstevens Publish time 2-12-2019 03:50:01

I have updated to the latest bios from the HP support site which by the way seems there have been issues with the bios version with Nvidea GTX gpu's as there is no option in the bios to disable/enable legacy support and HP in their wisdom have not resolved this with any more bios updates!!

Therefore as the Radeon NitroRX580 has a dual switch i opted for this GPU..

With just the onboard graphics running I have uninstalled the Drivers and disabled the onboard GPU in the device manager but then when i then shut down and put in the new GPU i get nothing!!

mjn Publish time 2-12-2019 03:50:02

If you don’t get a picture at POST, uninstalling drivers in Windows won’t make a difference.

Are you sure this model of HP allows a plugin GPU?

mstevens Publish time 2-12-2019 03:50:02

Yes it used to have a GeForce GTX460 FH PCIe; 16x 1G Video Card 620883-001

mstevens Publish time 2-12-2019 03:50:02

OK i tried the Radeon RX 580 in another computer and it worked first time.
I also tried a cheap graphics card in the HP Pavillion elite PCI-e slot and that worked first time so that eliminates that there is any issues with the RX580 or the PCI-e slot on the HP!!

So i don't know what to try next?

mjn Publish time 2-12-2019 03:50:02

Any BIOS update available for the RX580?

What chipset is on the HP motherboard?Could be a compatability issue?
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