carlos82 Publish time 27-11-2019 00:16:48

NP-36006-5 please help

Hi
My PS4 logs me out giving code NP-36006-5. I don't want to lose everything on my system. What can I do?

[email protected] Publish time 27-11-2019 00:16:50

Never come across it. Had a quick Google and seems to be numerous sites/videos explaining a fix?
Have you tried any of those? What have you tried so far?

carlos82 Publish time 27-11-2019 00:16:51

Not tried anything yet but it seemed to say I had to initialise the PS4. I don't want to lose any game purchases etc. Unfortunately I'm not very clued up with this type of thing.

[email protected] Publish time 27-11-2019 00:16:51

Quick look at the issue on Google and a few seem to say they have a work around without a reset. May be worth having a look through some of the YouTube videos for more detail.

carlos82 Publish time 27-11-2019 00:16:51

Hello
I have solved the probkem, I had to go into the trophy's & delete one with 0% trophy's. Strange but it has worked. Thank you very much for looking though it is much appreciated.
Regards Carl

[email protected] Publish time 27-11-2019 00:16:51

No problem. First YT video a search on the error comes up with is one that talks about a fix by removing a game trophy. Glad you've sorted it.
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